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I have purchased uMark Professional via PayPal/credit card but I still haven't received
my license. |
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Most probable reason could be that we have not received the notification of your
purchase. Usually it happens instantly but it may take some time. It is a completely
automated system so you will get your license immediately at any time of the day.
Please also note that the license file will be sent to the email address that you
provide while ordering uMark and not the one that you might have specified in PayPal. |
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I have received a license file now how do I use it? |
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The license file does not work with the Trial/Demo version of uMark Professional.
You will have to download the full version from the link provided in the same mail
that contained your license file. After installing the full version you simply have
to double click on the license file to register it with the program. |
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What do I do with the trial version that I have installed? |
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You need to uninstall the trial version. |
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The file I downloaded is some .msi file. What do I do with it? |
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The .msi file (uMarkSetup.msi) is the installer file for uMark Professional 1.2.
You can double click on the file to start the installation process. The installation
wizard will take you through the installation of uMark Professional. |
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Can I use my license on more than one computer? |
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The license is provided for a single computer. If you intend to use it on multiple
computers you need to purchase additional licenses. Please contact our sales team
at sales@uconomix.com to
get discount on multiple licenses. |
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How many users can use the program? |
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Only the use in whose name the license file is generated can use the program. License
can not be shared among users. |
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How do I verify my license? |
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You can verify the license information by going to Help >> About uMark Professional
menu option in uMark Professional program window. |
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Can I get your software on a CD ROM? |
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uMark Professional is available only as a download. You can burn it on a CD after
downloading it from our site. We also recommend taking a backup of your license
file. |
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The trial version adds program name as a watermark on my images, will it still be added if I buy the Pro version? |
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Absolutely not. The paid version of uMark Professional does not add any unwanted watermarks on your images. How can we add our own watermark once you have paid us for the software? :) |
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How do I know how many licenses I need? |
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You need one license for one computer. If you are going to install the software on two different computers say your work computer and your notebook then you need two licenses. If you are going to install it on just one computer then you need just one license. |
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My images are not getting marked! uMark said they were processed but the watermark is not added on the images. |
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There can be many reasons why images are not getting marked. Most common reason is that the output folder is same as the input folder that is you are trying to overwrite images. uMark does not over write images. Change the output folder and try again.
If changing the output folder does not solve the problem then try changing the output type. uMark has problem processing some EXIF properties of some JPG images. Change the output type to Png or Gif and see if that solves the problem. |
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